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The Support Engineer provides technical support to enterprise customers, resolving complex issues and collaborating with internal teams to enhance product support. Responsibilities include account management, issue troubleshooting, and building customer relationships.

Lead and scale Anthropic's strategic relationships with top global systems integrators. Set multi-year joint strategies, negotiate multi-year agreements, co-develop solutions, drive global co-sell and delivery readiness, build certification programs to train 50,000+ practitioners, chair alliance governance, and orchestrate cross-functional teams to grow a $1B+ Claude practice and measurable ARR influence through partners.

Convert demand forecasts into per-tranche requirements, qualify deliverability pre-signature, run and track parallel bring-ups across clouds and sites, own the contract-to-occupied lifecycle, automate readiness, and publish executive reporting on timing, utilization, and paid-idle metrics.

Own medium-range, multi-resource demand forecasts (accelerators, CPU, storage, network, managed services). Reconcile plan vs. observed utilization weekly, qualify incoming capacity tranches, and partner with finance to translate forecasts into cost drivers and efficiency work. Build models and instrumentation (SQL, Python/pandas) and drive variance toward zero with planning tools and data teams.

Lead developer relations for Anthropic's Claude developer products by driving technical strategy, creating high-quality demos and docs, running events and campaigns, gathering developer feedback, and partnering cross-functionally to increase adoption while promoting responsible AI practices.

Lead deal strategy by analyzing growth, margin, and profitability; structure and review complex enterprise deals; coordinate sales, finance, legal, and compliance; develop approval policies, pricing guidelines, and scalable workflows; assess deal risk and maintain deal documentation and reporting.

Looking for a staff software engineer to develop the Billing Platform, ensuring data integrity in revenue mechanisms while collaborating with cross-functional teams.

Lead product operations for Research Product: connect product, research, and users to launch and scale models. Build launch playbooks, run beta/EAPs, create feedback loops, dashboards, and decision frameworks. Improve product development processes, run business rhythms, and drive cross-functional alignment across Product, Engineering, Sales, Customer Success, and Marketing.

The Commercial Counsel will draft and negotiate commercial agreements, support Go-to-Market teams, and manage legal risks while staying updated on AI developments.

Design, build, and operate scalable, secure data infrastructure including access control, financial reporting pipelines, cloud storage reliability, and data platform tooling. Collaborate with data scientists, analysts, and stakeholders to ensure data integrity, performance, cost-efficiency, compliance, and rapid recovery at petabyte scale.