Top Tech Jobs & Startup Jobs in NYC, NY

Process reverse mortgage loans from application through closing. Maintain LOS data, obtain verifications and documents, communicate with borrowers and stakeholders, ensure regulatory and investor compliance, manage a pipeline of loans, and meet productivity and customer service standards.

Lead all retail loan processing operations to ensure timely, accurate approvals and closings. Drive KPIs, SLAs, reporting, and process improvements. Partner cross-functionally with Underwriting, Compliance, Product, IT, and Capital Markets to optimize workflows, adopt automation and AI tools, reduce defects, ensure regulatory compliance, and scale a high-performing processing organization through coaching and talent development.

Manage relationships with sub servicing vendor, oversee vendor performance, drive changes with internal stakeholders, and ensure contract compliance based on extensive industry experience.

Lead strategy and development of reverse mortgage products across digital platforms, enhance user experience, and drive innovation through agile methodologies.