Top Tech Jobs & Startup Jobs in NYC, NY

Leads client relationship management for Experian Health, overseeing team development, client satisfaction, retention, portfolio strategy, executive relationships, escalations, revenue protection, product adoption, and operational excellence. Builds trusted relationships with healthcare clients and partners cross-functionally to improve client value and service delivery. Requires substantial healthcare revenue cycle expertise, people leadership, complex portfolio management, Salesforce proficiency, and practical use of generative AI tools.

Leads complex enterprise implementations of Experian’s Paperless Employee solutions from kickoff through launch. Responsibilities include client communication, configuration, integrations, testing, issue resolution, project planning, risk management, troubleshooting, and cross-functional coordination with HR, Payroll, IT, Benefits, Tax, Product, and Support teams.

Lead the architecture and implementation of an enterprise AI-native software development lifecycle platform serving over 5,000 engineers. Design AI agents, knowledge graphs, retrieval systems, governance controls, an AI marketplace, and Model Context Protocol integrations. Establish evaluation, telemetry, audit logging, security, and human approval workflows. Partner across security, cloud, enterprise AI, and engineering teams while mentoring engineers and influencing architecture as a hands-on individual contributor.

Develop and evaluate machine learning models for fraud detection across account opening, account takeover, and identity risk. Responsibilities include exploring large datasets, identifying fraud patterns, engineering features, testing models, writing production-quality Python code, supporting model monitoring, and communicating analytical findings. The role also applies data privacy, explainability, validation, documentation, and governance standards while collaborating with senior data scientists and engineering teams.

Develop advanced statistical and machine-learning solutions for fraud and other data-intensive business problems. Translate ambiguous needs into hypotheses, experiments, models, and prototypes; shape data strategies; evaluate emerging generative and agentic AI technologies; and partner with Product, Engineering, Analytics, and business teams to operationalize solutions. The role also includes mentoring junior team members and fostering experimentation and innovation.

Build scalable Python backend services, data pipelines, and analytics platforms supporting fraud attribute development, machine learning model development, deployment, and monitoring. Design maintainable production systems, implement CI/CD and infrastructure as code, manage AWS and on-premises environments, improve reliability and security, troubleshoot pipelines, and process large datasets for analytics and visualization.

Leads architecture and delivery of high-volume software applications while remaining hands-on with coding and code reviews. Manages the full software development lifecycle, mentors and hires engineering teams, coordinates Agile delivery, partners with product and design on long-term roadmaps, supports integration of acquired teams, promotes security and AI-assisted development, evaluates technologies, and participates in platform on-call support.

Leads Experian Health’s Patient Financial Experience portfolio, setting multi-year product strategy, investment priorities, roadmap, and P&L accountability. Oversees patient scheduling, estimates, payments, financial clearance, statements, charity care, and collections products. Builds and develops a high-performing product organization, drives AI-enabled healthcare solutions, and represents the portfolio with customers and industry stakeholders. Requires deep healthcare revenue cycle expertise, regulatory fluency, executive communication skills, and experience managing multi-product portfolios and senior product managers.

Provides payroll tax consulting to clients, manages tax deadlines and client projects, analyzes payroll data and tax forms, identifies refund and savings opportunities, supports M&A and audits, researches tax legislation, and works with taxing authorities to resolve issues and manage tax risk.

Own the roadmap and strategy for healthcare payer connectivity products, including X12 and API integrations, routing, monitoring, eligibility, claims, and remittance. Guide engineering priorities, conduct customer and market research, build investment cases, and balance stakeholder needs. Apply HIPAA, X12, and CMS interoperability requirements while using data and AI tools to define requirements and improve product discovery.