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Manage relationships with enterprise customers to ensure success and retention. Responsibilities include risk identification, executing renewal strategies, and collaborating cross-functionally.

Own end-to-end product execution across discovery, delivery, and iteration for SaaS, API, payments, and infrastructure. Engage weekly with users, define roadmaps, partner tightly with Design and Engineering, embed with GTM teams, and track product and feature metrics to deliver fast, scalable, and elegant solutions.