Top Tech Jobs & Startup Jobs in NYC, NY

Create and maintain Help Center, Academy, FAQ, tutorial, webinar, and self-service content for AI software users. Translate complex product features into clear guidance, coordinate documentation launches with engineering and product, audit content accuracy and discoverability, track engagement and support metrics, and ensure policies are accurately represented. The role also supports video production, live education, templates, prompt guides, and content automation using LLMs.

Own Runway’s SEO and AEO strategy, including keyword architecture, content planning, technical SEO, experimentation, AI-search visibility, and organic growth reporting. Build scalable content such as landing pages and articles, improve crawlability through site structure and schema recommendations, collaborate with product, marketing, design, developers, and freelancers, and measure traffic, rankings, AI citations, and product signup conversion.

Own and develop production systems supporting AI-powered customer experience, including support agents, ticketing, billing workflows, reporting, QA, monitoring, releases, guardrails, and knowledge management. Build TypeScript and Node.js services on AWS, manage AI vendor integrations, create test suites and evaluations, and coordinate improvements across Product, Engineering, Education, Analytics, and community teams.

Own 3-5 named $10B+ accounts end-to-end, win 1-2 seven-figure platform deals annually, build C-suite relationships, develop multi-year account and commercial strategies, drive expansion into new divisions, tie Runway to production workflows with measurable ROI, and relay market feedback to product and engineering.

Own the revenue organization’s technical systems and RevOps infrastructure. Build Salesforce integrations, enrichment pipelines, routing logic, agentic workflows, usage-based intent signals, reporting, deal desk automation, and churn or expansion detection. Connect GTM tools through APIs and webhooks, maintain data quality and observability, measure adoption and revenue impact, and partner with sellers and Product to improve enterprise revenue operations.

Own strategic C-suite partner relationships and drive adoption, onboarding, implementation, expansion, and measurable outcomes for Runway’s AI products. Collaborate with creative and technical teams to identify use cases, prototype new opportunities, provide product feedback, and shape product strategy. The role requires technical fluency, executive communication, customer-facing implementation experience, and the ability to operate autonomously in ambiguous, fast-paced environments.

Design and produce high-volume performance marketing assets across video, motion, and static formats for paid social, display, and YouTube. Use Runway and other generative tools to create polished, on-brand creative. Own ad execution from concept through delivery, develop creative variants for testing, interpret performance data, support product launches, maintain templates and design systems, and collaborate with product marketing, growth, and creative teams.

Lead and scale Runway's Enterprise revenue segment (25-40 GTM teammates). Own new ACV and NRR targets, manage forecasting and pipeline discipline, engage C-level buyers, drive license consumption and renewals, hire and develop frontline sales managers and revenue pods, and operate revenue as P&Ls to achieve aggressive growth.

Full‑cycle growth AE responsible for a 40–60 account book, closing 25–40 deals annually. Qualify rapidly, expand usage to increase deal size, convert product signals into pipeline, and partner with an Engagement Manager to drive customer consumption and commission unlocks.

The Enterprise Account Executive will identify prospective customers, own the sales process, develop innovative applications for AI software, and grow existing accounts while collaborating with various teams on market insights.