Manage B2B customer accounts from onboarding through renewal, focusing on product adoption, customer satisfaction, retention, loyalty, and revenue growth. Evaluate customer needs, manage orders and contracts, re-engage inactive customers, build trusted relationships, and advocate for clients. The role requires cross-functional collaboration, data-driven insights, and a strong record of customer revenue retention.

Lead product marketing strategy and GTM for Tive's hardware and software portfolio. Own messaging, vertical positioning, market intelligence, launches, sales enablement, and content. Manage and mentor a Senior Product Marketing Manager and build scalable processes to support growth.