Top Tech Jobs & Startup Jobs in NYC, NY

Execute high-volume, personalized multi-channel outbound prospecting to VP/Director-level contacts, build and manage outreach sequences in Apollo, research accounts to craft tailored messaging, map decision-makers, qualify leads against ICP, and hand off Sales Qualified Leads to Account Executives while continuously optimizing outreach performance.

Lead client management for managed services to drive renewals, upsells, and net revenue retention. Build playbooks, coach a client management team, foster C-level relationships, manage risk, and align customer strategies with delivery, product, and finance.

Manage end-to-end technical projects within telecommunications, focusing on data center consolidations, voice network migrations, and global network integration. Ensure project execution and alignment with engineering and operations teams, manage budgets and reporting, and oversee risks and issue resolution.

Develop and deploy chat and voice bots using Google Dialogflow CX, integrate LLM features, and collaborate with teams to enhance chatbot functionalities.

Lead the design and implementation of advanced customer experience platforms using Genesys Cloud. Manage complex contact center solutions and act as a key technical consultant for stakeholders.