Top Tech Jobs & Startup Jobs in NYC, NY

The Senior Product Manager will lead product strategy, collaborate with cross-functional teams, conduct market research, and drive product discovery and execution to support the company's vision and financial goals.

As a Level 2 Support Engineer, you'll resolve technical issues, assist frontline support, document solutions, and contribute to customer knowledge base.

The Customer Success Operations role involves optimizing and scaling post-sales customer lifecycle processes, data management, systematic tracking of customer metrics, and improving operational efficiency across organizations.

The Senior Customer Success Manager will oversee the post-sales experience, focusing on onboarding, account management, and driving revenue growth for enterprise-level clients while ensuring client satisfaction and product value is communicated effectively.

The Customer Success Manager at Federato will enhance the post-sales experience, drive onboarding, manage accounts, and foster relationships while providing insights to improve client success.

Lead program teams for customer implementations, manage project plans, track metrics, drive process improvements, and communicate product suggestions.

The Director of International Marketing will lead the marketing function at Federato, driving international growth, demand generation, and localized marketing strategies across various regions, particularly in the UK.

Lead a team of engineers, design scalable solutions, and build complex features across the stack, ensuring high quality and best practices.

The Senior Operations Researcher will build research operations, manage participant panels, streamline ongoing operations, maintain knowledge management systems, and enable actionable research insights.

Develop and optimize machine learning models and workflows to enhance insurance processes. Collaborate on model integration, monitoring, and improvement while driving innovation in modeling techniques.