Top Tech Jobs & Startup Jobs in NYC, NY

Resolve inbound customer support tickets across knowledge questions, bug triage, and data requests. Communicate clearly through asynchronous channels, escalate issues to Customer Success or Engineering, document resolutions and edge cases, categorize tickets, and identify recurring patterns for Product and Engineering. Follow support playbooks while helping shape an early-stage support function.

Source and recruit exceptional go-to-market talent, initially focused on post-sales accounting and finance roles. Research talent markets, map companies and teams, personalize candidate outreach, conduct initial screens, manage a small candidate funnel, and support candidates through interviews. Partner with recruiters and hiring managers to improve candidate evaluation, experiment with sourcing strategies, and use data and feedback to improve recruiting results.

Source exceptional go-to-market and accounting talent, initially focused on post-sales. Build market maps, identify new talent pools, partner with recruiters and hiring managers, create personalized candidate outreach, and use data and experimentation to improve sourcing strategies. The role requires curiosity, resourcefulness, strong writing, organization, and comfort working quickly in a technology or SaaS startup environment.

Own end-to-end interview scheduling, candidate communication, recruiting system accuracy, and offer logistics. Partner with recruiters and hiring managers to resolve bottlenecks, improve workflows, and maintain an organized, high-quality candidate experience in a fast-paced, high-ambiguity environment. The role requires working three days per week in the NYC office.

Own Rillet’s field marketing strategy and execute executive dinners, conferences, regional events, and partner activations that generate pipeline. Partner with Sales, Partnerships, Demand Generation, and Content on account targeting, outreach, meeting creation, follow-up, and deal acceleration. Manage vendors, venues, sponsorships, logistics, timelines, and budgets; oversee on-site experiences; and measure program performance, ROI, pipeline influence, and conversion rates.

The Design Engineer will drive product design from concept to delivery, enhancing Rillet's visual and interaction design, while collaborating with product teams and creating a cohesive design system.

As an Accounting Solutions Consultant, you will lead customer onboarding, analyze accounting workflows, guide training, support data migration, and collaborate across teams to ensure successful implementations.

As Account Manager, you will define operational excellence in account management, develop retention strategies, lead renewals, and partner with customers to maximize value.

As an Account Executive, you'll drive revenue growth by building strategic relationships with CFOs and finance leaders, refining the go-to-market playbook, executing outreach, and advocating for customers with a focus on AI-powered solutions.

As a Deployment Lead for ERP Solutions, you will oversee ERP implementations, manage customer relationships, and ensure project success through effective communication and project management across teams.