Top Tech Jobs & Startup Jobs in NYC, NY

Owns end-to-end proposal, RFP, and RFI processes for strategic and enterprise sales opportunities. Coordinates cross-functional inputs from Sales, Finance, Legal, RevOps, Infosec, and Services; manages security questionnaires, due diligence, vendor registrations, and procurement portals. Produces accurate customer-facing documentation, supports deal execution, and improves RFP workflows and knowledge management using Salesforce, Slack, and related systems.

Leads and grows Synthesia’s regional presales team in NYC. Responsibilities include hiring and developing 5–10 Solutions Engineers, coaching discovery, demos, workshops, proofs of concept, and executive readouts, and managing forecasting, pipeline hygiene, performance, and deal risk. Partners with Sales, Product, Customer Success, Enablement, and Product Marketing to improve win rates, refine presales methodology, support strategic opportunities, and communicate product feedback. The role is hands-on in high-impact enterprise deals and requires fluency in MEDDPICC and Command of the Message.

Leads Synthesia’s product marketing function across AI video, interactive avatars, APIs, and future products. Owns portfolio positioning, company narrative, launches, competitive strategy, buyer research, and messaging for sales, web, and campaigns. Manages and expands a team of five product marketers, drives enterprise go-to-market enablement, partners with senior stakeholders, and applies AI agents to automate marketing workflows such as research synthesis, competitive tracking, and launch operations.

Build Synthesia’s API product marketing function from scratch. Establish positioning, developer-facing messaging, go-to-market strategy, and launch processes for the Interactive Avatar API. Develop ways to reach and acquire developers while supporting enterprise adoption. The role requires hands-on API integration experience, familiarity with generative AI video tools, product or developer marketing expertise, strong communication skills, senior stakeholder management, and complex program management experience.

The Social Media Lead will oversee Synthesia's presence on social platforms, shape the company's voice on AI and creativity, and manage community engagement while tracking content performance.

Own and facilitate Synthesia’s North America new-hire onboarding program for Sales, Customer Success, and other revenue teams. Responsibilities include delivering live training, preparing cohorts, collaborating with subject-matter experts, improving content and learning activities, tracking readiness metrics, analyzing feedback and performance data, and partnering cross-functionally to accelerate ramp and productivity.

Synthesia is accepting general applications for marketing talent across performance, growth, field marketing, SEO, brand and creative, copywriting, social, product and customer marketing, lifecycle, and analytics. Candidates should demonstrate measurable results, data-driven decision-making, strong writing, ownership, independent execution, adaptability, and enthusiasm for AI. Applicants should identify where they can have the greatest impact and provide examples of accomplishments supported by metrics.

Own global sales operations for Sales, Sales Development, and Sales Engineering. Lead forecasting, pipeline inspection, sales process architecture, territory and quota deployment, compensation design, SE coverage, and operational reporting. Partner with senior sales leaders and cross-functional GTM Engineering and Data teams, drive system adoption, and build AI-assisted workflows for deal inspection, risk flagging, enrichment, and forecast commentary. Manage a distributed team across US and European time zones.

Lead global post-sales operations across Customer Success, Professional Services, Support, and Moderation. Own renewal forecasting, health scoring, retention modeling, lifecycle processes, capacity planning, systems data quality, and AI-enabled workflows. Partner with Finance, GTM Engineering, Data, and senior post-sales leaders while managing and coaching a distributed operations team across North America and Europe.

Provides frontline customer support through email, chat, and social media; resolves product issues, escalates complex cases, maintains customer records in CRM systems, meets support KPIs, collaborates cross-functionally, and shares feedback to improve processes. Requires at least one year of technical support experience, strong communication, CRM proficiency, multitasking ability, and flexibility for shifts, weekends, and holidays.