Embed with enterprise customers to discover and scope frontline operational problems, prioritize and define FDE pod builds (integrations, tooling, extensions), drive rapid prototyping and feedback loops, and establish pod operating rhythms to scale enterprise delivery and influence core product roadmap.

Own strategic new business sales and account expansion across light industrial, hospitality, and retail markets. Manage the full sales cycle from prospecting and qualification through customer evaluation, closing, and expansion. Build relationships with key decision-makers, present consultative business cases, exceed quota, and partner with account management, operations, and sales development teams to drive revenue.

Manage a portfolio of logistics, warehousing, fulfillment, and last-mile delivery accounts. Build client relationships, oversee staffing plans and shift fulfillment, resolve escalations, track account health and operational metrics, prepare business reviews, and identify retention, upsell, and expansion opportunities. Partner with Sales and Operations teams to align worker supply with client demand during peak periods and new site launches.