Top Tech Jobs & Startup Jobs in NYC, NY

The Customer Success Manager will lead onboarding, maintain relationships, analyze data, facilitate renewals, and gather customer feedback while managing complex district implementations.

The Account Executive will develop new business opportunities, maintain relationships with key decision-makers, negotiate sales agreements, and leverage Salesforce for managing account information.

The Director of Customer Success leads a team to drive customer engagement, retention, revenue growth, and strategic account management in an educational tech context. Responsibilities include managing performance metrics, fostering executive relationships, and implementing operational improvements for customer success outcomes.

Lead implementation of complex modules at SchooLinks, managing customer relationships, gathering requirements, and configuring the platform to meet district needs.

The Software Engineer will independently architect and implement data integrations, design ETL pipelines, and maintain documentation while ensuring seamless API connectivity with external platforms.

As a Customer Success Manager, you will onboard school districts, assess data for engagement, maintain relationships, and manage renewals and feedback for product improvements.

Lead end-to-end implementations of the Course Planner product for K-12 districts, manage diverse client portfolios, resolve data integration issues, and drive adoption. Collaborate with Customer Success Managers, document product/process improvements, assist with QA, and present technical concepts clearly to stakeholders.

The Training Specialist will conduct professional development sessions, manage training operations in Salesforce, and support customer success with training facilitation and resources.

The Implementation Manager oversees the implementation of a platform for school districts, ensuring alignment with goals, managing projects, and building relationships with stakeholders to ensure effective adoption.