Top Tech Jobs & Startup Jobs in NYC, NY

The Technical Customer Success Manager supports CSMs by providing technical expertise for enterprise customers in conversational AI solutions, focusing on best practices and troubleshooting.

The Senior Solutions Architect engages customers in a consultative capacity, providing expertise in WFM/IEX solutions while ensuring successful implementation and customer satisfaction. Responsibilities include technical guidance, project management, business analysis, client relationship management, and training development for internal teams.

The role involves leading customer success initiatives for enterprise clients, driving the adoption of AI solutions, and managing strategic account relationships to ensure high satisfaction and growth.

The Account Executive will drive new business in Public Safety agencies, managing the sales cycle and building strong relationships with stakeholders across a seven-state territory.

The Account Executive drives revenue by managing new client relationships and leads, achieving sales quotas through prospecting and client follow-ups, while demonstrating and communicating the company's value proposition.

The Business Consultant will advise enterprise clients on AI-driven customer experience strategies, lead business case development, and ensure ROI from contact center transformations.

The Technical Account Manager fosters customer relationships post-purchase, ensures customer success, resolves complex technical problems, and maintains high customer satisfaction and retention for major accounts.

The Senior Director of Strategic Initiatives at NiCE leads high-priority, cross-functional programs, aligning stakeholders and driving outcomes to execute strategic goals collaboratively with the CEO and COO.

The Strategic Account Executive is responsible for building customer relationships, identifying sales opportunities, achieving revenue goals, and leading sales activities in the insurance vertical.

Drive new enterprise and commercial contact-center software sales in Texas, achieve quota, negotiate agreements, build C-level relationships, and coordinate cross-functional efforts to deploy NiCE CXone Mpower solutions.