Manage a portfolio of North American brands, building relationships, improving onboarding, driving account growth, selling retail media and marketing offerings, conducting performance reviews, and resolving support issues. Maintain accurate CRM pipelines, identify retention risks, automate workflows with AI, host in-store support sessions, and coordinate New York brand events. The role requires onsite work in SoHo at least three days weekly, plus occasional evenings and weekends.

Lead Wolf & Badger’s US and global PR strategy, building top-tier media coverage, creator relationships, events, and commercial partnerships. Represent the brand in New York, manage PR and partnership budgets, coordinate UK and US teams, and develop activations around stores, pop-ups, and fashion events. Success is measured through brand awareness, media share of voice, creator reach, customer acquisition, and revenue. The role requires a senior communicator with strong fashion, lifestyle, retail, sustainability, and US media networks.