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The role involves supporting biopharma clients by understanding their data needs, maintaining workflows, troubleshooting, and enhancing product implementation and customer success processes.

The Engagement Manager will manage enterprise life sciences client relationships, drive client outcomes, provide strategic advice, collect feedback to improve offerings, and mentor junior staff.

Lead the technical design of complex solutions for Courier Health, ensuring scalability and alignment with long-term strategy through architecture, data flows, and integration patterns.

Lead and build Courier Healths legal function: create scalable legal infrastructure, manage commercial contracting and data/privacy compliance (HIPAA), advise executive leadership on risk, partner cross-functionally, design legal intake and processes, and oversee outside counsel for regulatory and privacy matters.

As a Client Solutions Associate, you will support life sciences clients through platform implementation, user guidance, and enhance client relationships while managing projects.

Lead design and development of core features, enhance application performance, identify product opportunities, and support company growth.

Lead strategically important opportunities, partner with Sales, drive deal strategy, and influence executive stakeholders to improve patient outcomes.

Lead demand generation, marketing operations, events, and field marketing to drive pipeline and revenue. Build attribution, lead scoring, and marketing-to-sales SLAs. Run ABM and experimentation programs, manage and grow the marketing team, and leverage AI tools to optimize campaigns and events.

Drive positioning, messaging, and competitive intelligence for a core B2B SaaS solution; develop buyer personas, go-to-market and launch plans; enable Sales and Customer Success; create collateral and present externally; establish product marketing frameworks; partner with Product on feature releases; use AI tools to accelerate work.

Lead the design and rollout of features for the core application, manage stakeholders, and coordinate with cross-functional teams to meet customer delivery dates.