Top Tech Jobs & Startup Jobs in NYC, NY

Commercial Counsel will own Hex’s commercial contracting, including enterprise customer agreements, vendor and AI partner contracts, NDAs, sponsorships, and marketing partnerships. The role partners with Sales, Product, Operations, Legal Ops, and cross-functional teams; advises on data, privacy, security, and AI terms; negotiates complex deals; improves legal playbooks; and uses AI and automation to streamline contracting.

Support Hex customers with technical questions and use-case development through chat, email, and Slack. Troubleshoot complex analytics workflows, create technical content such as documentation, demos, and videos, identify product pain points, and share customer feedback with Product. The role requires strong analytics expertise, customer empathy, communication skills, and experience with SQL, Python, Jupyter notebooks, BI tools, and contemporary data-stack workflows.

Coordinate interviews, onsite logistics, candidate communications, and recruiting systems across multiple teams. Partner with recruiters, hiring managers, and interviewers to maintain efficient hiring processes and deliver a high-touch candidate experience. Identify scheduling conflicts and process bottlenecks, improve recruiting workflows and templates, and support onboarding, recruiting events, and related employee-experience projects.

Manage and scale an Account Executive team selling Hex’s technical SaaS platform to SMB customers. Responsibilities include recruiting, onboarding, coaching, and mentoring AEs; refining sales methodology; supporting complex deal cycles; developing product and competitive expertise; improving pipeline health and funnel conversion with RevOps and Marketing; and driving new-logo sales and account expansion. The role requires travel as needed and commuting to a San Francisco or New York office twice weekly.

Leads and scales a mid-market Account Executive team by recruiting, coaching, and mentoring sales talent. Defines sales methodology, supports complex deal cycles, develops technical product and ecosystem expertise, and partners with Revenue Operations, Marketing, Product, and Revenue leadership to improve pipeline health, conversion, new-logo acquisition, account expansion, and customer relationships.

Lead Hex’s talent function as the company scales from 220 to 500 employees. Own talent strategy, hiring standards, interviewer training, sourcing innovation, recruiting technology, employer value proposition, candidate experience, compensation discussions, and difficult searches. Manage recruiters, sourcers, coordinators, and recruiting operations while personally executing searches. Build scalable, data-driven systems using automation and AI to improve hiring quality, speed, and consistency.

Lead Hex’s AI engineering and research organization in defining strategy across post-training, model evaluation, search and retrieval, and continuous learning. Manage research partnerships, publish technical content, and hire and develop AI engineers and researchers. Partner with executive leadership and product and engineering teams to deliver AI-powered product experiences and business outcomes.

Drive new business and expansion revenue within a mid-market territory. Build pipeline, understand customer challenges, position Hex’s data and analytics platform, partner with Sales Engineering on discovery and demos, manage full sales cycles, meet sales goals, forecast accurately, and provide cross-functional feedback. The role requires technical SaaS sales experience, familiarity with data, data science, or machine learning workflows, and the ability to learn basic SQL.

Own renewals and expansion for a portfolio of existing SMB and mid-market SaaS customers. Identify upsell opportunities, manage growth and retention forecasts, maintain pipeline hygiene, conduct commercial conversations, coordinate AE handoffs, and partner with Sales Engineering and Customer Engineering. As a founding member of Hex’s Account Management function, help create the team’s playbook and territory model.

Own Hex’s recruiting operations infrastructure, including the ATS, sourcing, scheduling, assessment tools, workflows, data quality, analytics, automation, and vendor management. Build dashboards and hiring forecasts, improve recruiting processes, implement AI thoughtfully, lead interviewer training and structured interviews, establish operating rhythms, and protect candidate experience. Partner with Finance, People Operations, Data, recruiters, and hiring managers to scale a high-growth hiring function.