Top Tech Jobs & Startup Jobs in NYC, NY

Manage high-value customer privacy requests, audit VIP information, investigate websites, document removal methods, maintain activity logs, and support data removal. The role requires improving operational processes, handling incident-response customer service, collaborating with Product and Engineering, supporting global teams, and providing feedback on problematic sites and internal tools. This position is fully in-office five days per week in Boston, with international travel as needed.

Own the end-to-end customer lifecycle for strategic enterprise accounts, including onboarding, adoption, renewals, retention, expansion, and executive business reviews. Build trusted relationships with security and executive stakeholders, translate privacy protection into measurable risk-reduction outcomes, manage escalations, support security and compliance workflows, and maintain account health, success plans, and forecasts. Partner cross-functionally with Sales, Product, Support, Marketing, Legal, and Security to improve customer outcomes and inform product and service strategy.

The Account Executive will drive sales in State, Local, and Education markets, focusing on data privacy solutions. Responsibilities include lead generation, client qualification, negotiation, and coordination with internal resources, ensuring compliance and customer satisfaction.

Work on DeleteMe's Privacy Operations team to find and remove members' personal information from online sources, manage removal requests, document cases in Jira, escalate patterns, and collaborate with Product, Engineering, and Customer Success to improve processes and tooling.

Own end-to-end retention and success for a portfolio of public sector SaaS accounts: onboard, drive adoption, conduct EBRs, mitigate churn, manage renewals and procurement, coordinate cross-functionally, support growth, and mentor junior CSMs.

Lead AI-native growth by building and owning the GTM systems architecture. Automate end-to-end funnel with LLMs and agents, instrument attribution and pipeline metrics, prototype internal tools rapidly, partner across marketing, sales, and RevOps, and grow a team of GTM engineers focused on automation and measurable pipeline outcomes.

Own and grow a portfolio of reseller partnerships, drive joint deals and co-sell motion, recruit and enable new partners, develop joint business plans and co-marketing, represent DeleteMe at partner events, and track partner performance and ROI. Bonus: experience in public sector partner transactions.

Build and run DeleteMe's public sector marketing programs: manage events, create federal/state-specific content, enable sales with capture materials, support RFI/RFP responses, track event ROI and pipeline influence.

The Lifecycle Marketing Manager will oversee consumer retention and engagement programs, focusing on enhancing the customer lifecycle through strategic marketing initiatives and collaboration with Product and Engineering teams.