Lead software deployments, implementations, training, technical writing, and product support for PMRT/CCaR in DoD environments. Provide help-desk support, develop training and online help, analyze product usage, and coordinate with development to resolve issues.

Provide data extraction, cleansing, analysis, visualization and storytelling for SPACECOM systems. Elicit requirements, design data models and metadata, build BI dashboards (Qlik/Power BI), document governance, deliver training, and support government financial office process improvements.