Drive new business through outbound prospecting and inbound lead management. Qualify, run discovery, demo products, handle objections, and close smaller deals (≤10 users). Maintain Salesforce activity and forecasts, collaborate with Sales/Marketing/Growth, and stay current on UCaaS/telecom trends.

The Principal Infrastructure Engineer designs and evolves infrastructure for production services, focusing on high availability, reliability, and automation while leading technical solutions and cross-team collaboration.

Run tailored live demos and PoC deployments, support sales and growth teams with technical answers, assist with RFPs/security questionnaires, onboard and train complex accounts, create self-service adoption resources, and relay customer feedback to Product/Engineering.