Top Tech Jobs & Startup Jobs in NYC, NY

The Strategic Solutions Director is responsible for managing senior customer relationships, driving commercial outcomes, leading pilot-to-production conversions, and ensuring team alignment for account success.

The AI Solutions Director will oversee and enhance customer engagements, ensuring efficient delivery and driving value realization from AI solutions while managing a team and client relationships.

Design and maintain cloud infrastructure on GCP, manage Kubernetes, improve CI/CD pipelines, ensure reliability and security, and support rapid development cycles.

Architect and scale agentic systems powering the Axion platform: own orchestration, memory, retrieval, reasoning, evaluation, and observability. Harden pipelines from messy ingestion to agent-driven root-cause insight, establish rigorous testing for non-deterministic LLM systems, set technical direction, and mentor engineers while partnering with Product and Engineering leadership.

The Senior Director of Customer Success will lead Axion's customer experience, manage a team, oversee strategic accounts, define success metrics, and collaborate with various departments to ensure customer satisfaction and growth.

Research and qualify enterprise accounts, execute omnichannel prospecting (phone, email, LinkedIn), craft personalized executive-level outreach, build and maintain a steady pipeline, and partner with Account Executives and Marketing to hand off qualified leads.

Partner with senior leaders to build foundational people systems for scale: performance management, manager enablement, leveling, onboarding/offboarding, feedback loops, workforce planning, and data-driven retention and engagement strategies. Coach managers on sensitive employee relations and collaborate with Recruiting, Finance, and Operations to align compensation and organizational design.