Top Tech Jobs & Startup Jobs in NYC, NY

Launch and scale specialty and role-based customer communities, advocacy programs, events, and content to drive engagement, product adoption, retention, referrals, and revenue. Partner with Success, Product, Marketing, Partnerships, and Sales, measure program impact, and use insights to optimize engagement and expansion.

Lead technical discovery, solution design, demos, proofs-of-concept, and implementations for Nitra's AI platform. Partner with Sales and Customer Success to win deals and drive adoption, while feeding customer insights into Product and Engineering. Build scalable implementation processes, documentation, and resolve complex technical issues to ensure successful customer launches and expansion.

Build and own core People Ops systems and processes for a high-growth startup: HRIS, performance reviews, compensation structure, onboarding/offboarding, compliance, people analytics, and manager enablement. Serve as a trusted HR partner across leadership, recruiting, finance, and operations to scale People programs with rigor and discretion.

Lead and scale Nitra's accounting function, ensuring compliance with US GAAP, managing audits, building processes, and leading a team in a high-growth fintech environment.

Manage and grow a portfolio of healthcare provider accounts, focusing on customer retention, revenue growth, cross-selling, and upselling of medical products.

As a Customer Success Manager, you will manage relationships with SMB private practices to ensure product adoption and satisfaction, translating fintech concepts for non-tech-savvy users.

The Founding Enterprise Account Executive will create a sales playbook for enterprise sales, conduct outreach, attend conferences, and collaborate with the sales team to drive growth and sales for Nitra's healthcare solutions.

The Graphic Designer will create visual collateral for marketing and sales, maintain brand identity, and design templates. The role focuses on collaboration and design systems.

The Strategic Partnerships Manager will build and execute a referral partner network with pharmaceutical companies to generate new customer leads, utilizing outreach and market strategy development.

Lead a high-performing team of Customer Success Managers, driving customer utilization, retention, and expansion across fintech and AI software products for SMB and mid-market healthcare customers.