Top Tech Jobs & Startup Jobs in NYC, NY

Leads Qualia learning and adoption initiatives across title, escrow, closing, and operational teams. Designs role-based curricula, instructor-led and self-paced training, job aids, assessments, and support resources. Delivers workshops, coaching, train-the-trainer programs, and go-live support while partnering with operational, technology, and implementation stakeholders. Monitors completion, proficiency, adoption, and feedback metrics to improve learning effectiveness, platform utilization, and operational readiness.

The Senior Growth Consultant drives growth strategies, manages projects, and supports franchisees to achieve performance metrics and enhance brand value.

Lead and supervise a remote escrow/operations team to ensure efficient title and closing processing, compliance with company and client metrics, training and onboarding, process documentation, escalation handling, and continuous process improvement.

Support daily recording operations by preparing, reviewing, and submitting executed documents to county recording offices; maintain accurate records, assist workflow coordination, participate in team meetings, and provide internal/external customer service while identifying process improvements.

Manage client relationships for relocation services: lead proposals, contract negotiations, implementations, SLA monitoring, profitability and billing oversight, client satisfaction, cross-selling, team mentoring, and internal project participation to drive service excellence and account growth.

Prepare, maintain, and analyze client-ready reports and dashboards; support account management with data integrity, policy audits, and supplier invoice audits; research and resolve client billing inquiries, manage AR and fee adjustments; participate in cross-functional projects and create process efficiencies and client-facing presentations.

Lead Oracle HCM Cloud system configuration, optimization, and roadmap development. Drive automation and AI-enabled improvements, manage releases and integrations, ensure data integrity and compliance, partner with People Operations, and deliver training and process improvements across the employee lifecycle.