Top Tech Jobs & Startup Jobs in NYC, NY

The Director of Accounting will oversee the accounting department, manage financial operations, ensure compliance, and lead M&A processes to support company growth.

Serve as a Sage X3 solutions engineer: design, develop and implement ERP functionality, deliver product demos, create solution designs and estimates, lead architecture reviews, coordinate cross-functional teams, and meet financial targets while traveling across North America.

Lead service delivery and client relationships for enterprise Sage X3 ERP clients. Provide program governance, develop SOWs, mentor project teams, manage escalations, measure post-implementation success, identify growth opportunities, and drive continuous improvement of delivery practices while collaborating with sales and practice leadership.

Manage a defined book of business to drive retention, revenue growth, and client satisfaction. Act as trusted advisor delivering cadence-based engagements, value roadmaps, churn risk mitigation, and escalation resolution. Surface and qualify expansion opportunities, partner with Sales/AMs, maintain CRM and success-platform data, and report KPIs to improve adoption and client outcomes.

Implement, configure, and support client networking and systems for an MSP environment. Provide level-2 technical support, troubleshoot hardware/software (Mac and Windows), manage backups, EDR remediation, RMM tasks, and update client documentation. Participate in projects, maintain certifications, meet KPIs (MTTR, CSAT, utilization, SLA), and perform occasional onsite work and after-hours support.

Sell Sage X3 ERP solutions to new clients across the sales cycle: prospecting, qualification, demos with Solution Engineers, discovery, negotiating contracts, and closing deals. Build pipeline, maintain CRM records, collaborate with practice leadership and SEs, and travel across North America to meet revenue targets.

The Billing Operations Supervisor oversees billing operations, ensuring accurate invoicing, managing a team, supporting inter-departmental coordination, and participating in financial analysis and process improvements.

Lead implementation and support projects for NetSuite, configure systems, train clients, and ensure successful project execution.

Lead and coach a sales team to grow recurring revenue and cloud hosting, ERP upgrade, and subscription support services. Drive account expansion via upsell/cross-sell, manage pipeline and forecasting, standardize scalable sales processes, and partner with Customer Success and Delivery to ensure smooth handoffs and customer adoption.

The Frontline Technical Services Manager oversees the service desk team, ensuring exceptional service delivery, technical guidance, and operational management, while fostering team development and client relationships.