Top Tech Jobs & Startup Jobs in NYC, NY

Manage and grow assigned franchise customer accounts by aligning internal and external stakeholders, providing product expertise and support, coaching customers on best practices, monitoring performance, resolving issues, and driving revenue growth while partnering with outside sales and operations.

Lead workforce planning and staffing modeling to support sales, operations, support, and inspection teams. Analyze capacity, identify inefficiencies, recommend process and staffing changes, build dashboards and reporting, and partner cross-functionally to meet revenue targets and operational SLAs.

Manage and grow strategic customer accounts through outside sales, relationship building, targeted campaigns, product demonstrations, and data-driven sales strategies. Travel to customers (~25%), perform discovery, solve customer pain points, and expand portfolios by acquiring new customers and optimizing account performance.

Lead design and rewrite of cloud-native core systems. Build scalable back-end services and front-end features, drive architecture and testing discussions, mentor engineers, and improve telemetry, performance, and reliability.

Build and maintain relationships with independent auto dealers to provide floorplan financing, grow portfolio revenue, manage and balance account risk, identify new business opportunities, use CRM and promotional campaigns, and frequently travel within an assigned territory.

Build, maintain, and scale cloud-first microservices using TypeScript/Node.js. Contribute to front-end features with Angular, optimize SQL and NoSQL queries, use CI/CD pipelines, adopt AI-assisted tools, participate in Agile ceremonies, and collaborate with senior engineers to deliver reliable software.

Partner with sales leadership to deliver data-driven insights, forecasts, and performance analysis. Build reporting frameworks, scorecards, and dashboards; manage CRM processes, territory and quota administration; design experiments (A/B tests, cohorts); and streamline workflows to scale sales productivity and operations.

Lead revenue and pricing optimization by analyzing pricing, customer behavior, unit economics, and marketplace dynamics; design experiments (A/B tests, cohorts), monitor KPIs, detect revenue leakage, and partner cross-functionally to deliver data-driven recommendations that increase profitability and engagement.

Lead marketing measurement and data strategy for a two-sided B2B marketplace. Build a comprehensive measurement framework, own full lifecycle data, create executive dashboards, manage data tools (Segment, Snowflake, Domo), optimize acquisition/activation/retention across channels, implement web tracking and privacy-compliant tagging, and partner with Sales Analytics to align marketing with field acquisition.

Provide bilingual (Spanish/English) technical support for OPENLANE customers: troubleshoot hardware, software, and network issues; document interactions in Salesforce; educate users; identify product improvements; escalate complex issues; develop training materials; and maintain product knowledge.