Top Tech Jobs & Startup Jobs in NYC, NY

Manage and grow a regional dealership account portfolio through consultative sales, customer retention, and new account acquisition. Serve as the primary customer liaison, promote software adoption, provide personalized guidance, resolve issues cross-functionally, document interactions in CRM, monitor sales activity and KPIs, and coach customers on marketplace best practices.

Manage and process accounts in an internal queue, meet service-level agreements, respond to customer inquiries, make outbound calls to customers and recovery vendors, and coordinate across departments. The role requires strong customer service, communication, organization, account-management, and computer skills, along with the ability to work independently and meet deadlines.

Oversees regional vehicle and facility inspection operations, ensuring inspectors and contractors meet quality standards, policies, SLAs, and customer requirements. Recruits, trains, coaches, and manages inspection teams; coordinates with marketplace and sales teams on regional capacity and growth; manages contractor relationships; supports process improvements and technology releases; analyzes data for decision-making; and works in the field 1–2 days per week while serving as a reserve inspector.

Manages franchise customer accounts across an assigned territory, partnering with internal operations and outside sales teams to grow business and improve customer outcomes. Responsibilities include coordinating stakeholders, monitoring sales and performance metrics, resolving customer issues, providing product education and technical support, and coaching customers on marketplace best practices. The role requires strong communication, organization, problem-solving, account management, and customer service skills, along with approximately 15% regional travel.

Develop and maintain backend systems and full-stack software using PHP and Node.js, including containerized microservices on AWS Kubernetes. Responsibilities include system design, coding, testing, code reviews, troubleshooting, deployments, production support, and technical guidance. The engineer collaborates with product owners, project managers, DevOps, QA, and data engineering teams throughout the software development lifecycle, emphasizing reliability, performance, maintainability, and automated testing.

Develop scalable, cloud-native APIs and a greenfield system replacing a legacy platform. Responsibilities include application development, frontend work with JavaScript frameworks, performance tuning, service API development, automated testing, production support, and end-to-end ownership of reliability and operational health. The role requires collaboration with product and platform teams, use of Azure DevOps and agile practices, and applying AI development tools to improve engineering productivity and customer outcomes.

Design and develop scalable, cloud-native APIs and a greenfield system replacing a legacy platform. Build production software using TypeScript, JavaScript, Node.js, React, GraphQL, REST, SQL, and automated testing. Contribute to architecture, performance tuning, reliability, Azure DevOps pipelines, and agile delivery while applying AI development tools and maintaining strong engineering standards.

Build and scale customer-facing Android marketplace applications using Kotlin, Compose, and modern Android architecture. Own complex features end to end, lead technical direction, improve testing and CI/CD, support releases and observability, and modernize legacy codebases. Use AI tools for coding, testing, debugging, documentation, and operational efficiency while mentoring engineers and collaborating with product, design, backend, platform, QA, and iOS teams.

Provides first-level technical support by phone and email for application, hardware, software, and network issues. Troubleshoots incidents, documents activities in ServiceNow, escalates issues appropriately, and follows cases through resolution. Supports Windows, Google Workspace, and Microsoft applications while identifying process improvements and automation opportunities. The role requires strong customer service, communication, organization, and multitasking skills, with availability for weekday shifts between 7:00 AM and 8:00 PM and overtime as needed.

Lead end-to-end product design for complex enterprise experiences, from research and concept through launch. Create wireframes, prototypes, user flows, and high-fidelity designs; collaborate with product managers and engineers; evolve the design system; mentor designers; and shape long-term design strategy while championing user-centered practices.