Top Tech Jobs & Startup Jobs in NYC, NY

Designs and manages Qualtrics in-product intercept surveys, targeting workflows, directories, and data collection. Analyzes user behavior, product performance, and survey feedback; builds dashboards and communicates actionable insights to product, UX, and leadership teams. Collaborates with qualitative researchers, data engineering, and development teams to integrate survey data with behavioral analytics platforms and enable access to behavioral datasets across B2B and B2C products.

Define and lead enterprise-wide AI/ML architecture strategy, standards, governance, reference architectures, and adoption roadmaps. Design scalable architectures for generative AI, LLM applications, RAG, AI agents, MLOps, data platforms, cloud infrastructure, security, and enterprise applications. Lead technology evaluations, architecture reviews, modernization strategies, responsible AI controls, vendor decisions, and transformation programs while advising executives and technical teams.

The Senior UX Designer will create user-centered wireframes, prototypes, and mockups; conduct research and usability testing; use data and AI tools to improve workflows; facilitate design workshops; communicate design decisions to stakeholders; document requirements; and collaborate with engineering on implementation. The role advocates for users, contributes to design standards and frameworks, and delivers intuitive end-to-end experiences.

Lead end-to-end UX design: create wireframes, prototypes and mock-ups (Figma); conduct user research and usability testing; use data and AI tools to inform decisions; present to stakeholders; facilitate workshops; integrate design systems into engineering workflows and ensure smooth handoffs.

Operate and monitor ML/AI models and agentic systems in production. Build AI observability, logging, tracing, and evaluation pipelines. Monitor LLM outputs, detect drift and model degradation, and maintain data/feature pipelines. Develop CI/CD, model versioning, experiment tracking, and automate alerts and incident remediation while collaborating with data scientists and platform teams.

Design and maintain reusable UI components, patterns, and shared libraries in Figma. Define system-level AI interaction patterns and UX for AI-assisted workflows, document guidance, ensure accessibility, and collaborate with designers, engineers, and product managers to drive consistent implementation across products.

Design, build, and deploy production-grade Generative AI applications: multi-agent systems, advanced RAG pipelines, LLM integration and swapping, model fine-tuning and quantization, scalable FastAPI backends, containerized deployment, and monitoring/optimization for latency, cost, and reliability.

Lead design and delivery of enterprise Pega BPM/case management solutions. Architect and develop on Pega Infinity (24.x+), Constellation/Cosmos and Pega 8.x upgrades, integrate with RDBMS/Oracle, DX APIs and Pega Cloud/AWS, and support deployment, decisioning, and stakeholder-facing delivery in financial services.

Lead design, delivery and implementation of scalable production software across a complex, regulated environment. Drive DevOps/CI-CD, GitOps, containerization, Kubernetes and IaC adoption, improve incident/problem management and observability, coach teams, implement Agile, and manage senior stakeholders to ensure reliable, high-scale services.

Design, build, and deploy agentic AI and multi-agent systems using LangChain/LangGraph and ADKs. Implement LLM orchestration, RAG pipelines, vector DBs, React-based AI interfaces, and production-grade infrastructure with observability, security, and optimization.