Top Tech Jobs & Startup Jobs in NYC, NY

Serve as a Cloud FinOps Success Manager advising Azure customers on billing, licensing, and cost optimization. Conduct business reviews, own post-sales relationships, document processes, define KPIs/SLAs, and deliver scalable FinOps onboarding, provisioning, reporting, and escalation practices to ensure high customer satisfaction.

Manage post-sales cloud customer relationships for a Cloud Solution Partner program: conduct business reviews, identify cost-optimization, escalate and resolve issues, document processes, define KPIs/SLAs, and ensure high customer satisfaction while steering CSP operations.

Provide onsite first/second-level desktop support via phone, walk-in, and ServiceNow tickets. Troubleshoot hardware, OS imaging/configuration, printers, mobile devices, basic networking and VPNs. Maintain ticket updates, knowledgebase articles, and client documentation; participate in help desk queue and occasional on-site travel.

Support Account Executives by preparing and managing quotes for hardware, software, subscriptions and services; coordinate with vendors and internal teams; manage CRM opportunity tracking, deal registration, pricing approvals, and communicate quote/renewal/order status to customers to ensure smooth order fulfillment.

Identify and prospect commercial-sector clients (state, local, education, government); qualify leads, book meetings, and support sales executives. Maintain CRM records, collaborate with marketing, and promote IT modernization, cybersecurity, cloud, and compliance solutions to meet outreach and pipeline targets.

Design, implement, govern, and support enterprise Microsoft Power Platform solutions. Own platform architecture, ALM, environment and DLP policies, CoE governance, and integrations with Microsoft 365, Azure, and third-party systems. Build Power Apps, Power Automate, Copilot-driven solutions using Dataverse, implement CI/CD pipelines, monitor reliability, troubleshoot production issues, and enable citizen developers while enforcing security and compliance.

Presales Enterprise Architect engages with sales and clients to design scalable, enterprise-wide IT architectures across cloud, networking, storage, virtualization and security. They produce high-level designs, support proposals and RFPs, advise on industry best practices and regulations, harmonize roadmaps with partners, mentor junior staff, and evangelize solutions at customer and industry events to drive sales and client success.

Serve as a Cloud FinOps Success Manager for Azure customers: provide billing/licensing expertise, conduct business reviews to identify cost optimizations, own post-sales relationships, define KPIs/SLAs, maintain documentation and best-practice processes, and drive onboarding, provisioning, reporting and escalations to ensure high customer satisfaction.

Outbound prospecting to identify and qualify commercial-sector clients (state, local, education, government); articulate IT modernization, cybersecurity, cloud, and compliance value; book meetings, maintain CRM records, support sales executives, and hit outreach and pipeline targets.

Prospect and qualify public sector clients (government, state, local, education), book meetings, support sales executives, maintain CRM records, collaborate on targeted campaigns, and promote IT modernization, cybersecurity, cloud, and compliance solutions to meet outreach and pipeline targets.