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The Implementation Specialist will manage implementation projects, enhance client relationships, provide software training, and ensure timely project completion with a focus on customer engagement.

Support implementation of Bluesight SaaS by extracting, transforming, loading, and validating customer data. Configure infrastructure, write and debug scripts, communicate findings to customers, document processes, and collaborate with product and engineering to improve pipelines and resolve technical issues.

The Customer Success Manager at Bluesight builds relationships with healthcare executives, improves product utilization, and ensures customer satisfaction while achieving renewal and growth targets.

Lead two cross-functional application teams delivering scalable healthcare products. Guide architecture and engineering trade-offs, manage dependencies, coach and hire engineers, run design/code reviews, and align teams with product priorities while improving processes and support procedures.