Own the full enterprise sales motion: prospect, qualify, and close complex B2B clients; manage multi-stakeholder sales cycles; build executive relationships; partner with onboarding/account teams for adoption; identify expansion opportunities; maintain pipeline, forecasting, and CRM hygiene (HubSpot).

The Digital Exceptions Specialist resolves digital work issues, focusing on monitoring alerts, troubleshooting stalled items, and ensuring smooth processing flows.

Manage and maintain client accounts, build long-term relationships, resolve client issues, act as client liaison to internal teams, meet sales goals, and improve customer satisfaction and retention.