Administer program workflows, review and process applications, manage queues and records, coordinate stakeholders, resolve routine inquiries, support reporting and invoicing, and identify process improvements. The role requires accurate documentation, customer and vendor communication, adherence to SOPs and eligibility requirements, and escalation of complex issues. Employees may support outreach events and maintain data in program systems, databases, and CRM platforms.

Leads architecture, design, development, integration, deployment, and operational support for complex full-stack applications built on the Mendix platform. Establishes technical standards, reviews code, mentors engineers, guides cross-functional initiatives, manages technical risks, supports Agile delivery, and leads incident response, performance optimization, monitoring, automation, and production readiness across multiple teams.

Processes, reviews, and validates energy-efficiency rebate claims for accuracy, completeness, and compliance. Communicates with participants, manages application queues, maintains claim data in online systems, formats Excel spreadsheets, responds to inquiries, tracks progress, and recommends process improvements. The role requires strong organization, attention to detail, multitasking, and independent prioritization in a hybrid office environment.