Lead end-to-end UX/UI design for complex healthcare client engagements: set design direction, create scalable design systems in Figma, run UX research and usability testing, champion accessibility and HIPAA compliance, facilitate client workshops, mentor junior designers, and iterate based on testing and analytics to deliver user-centered, business-aligned digital experiences.

Lead the strategic design, integration, configuration, and optimization of healthcare marketing technology ecosystems. Architect connections among CRM, EMR/EHR, marketing automation, IVR, scheduling, and patient engagement platforms while ensuring HIPAA compliance, data governance, and scalable data flows. Translate client objectives into technical roadmaps, system architectures, integrations, and patient engagement workflows. Act as the primary technical consultant, presenting solutions to executives and coordinating with clinical, IT, compliance, marketing, and vendor teams.