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Coordinate domestic and international shipments, inventory movements, supplier and logistics partner activities, and order fulfillment for customer orders, RMAs, and replacements. Monitor delivery performance, maintain inventory accuracy, update ERP/CRM systems, communicate shipment risks, and help optimize supply chain workflows through automation and scalable processes. Collaborate with global internal teams and external partners to resolve issues and ensure timely delivery.

Own customer technical issues through resolution, troubleshoot complex network and security problems, mentor support engineers, create knowledge articles, and advocate for customers. Collaborate with engineering, product, customer success, and professional services teams while supporting cloud-based network security solutions and designated customer programs.

Owns North American demand generation strategy, campaigns, budget, vendors, and marketing-sourced pipeline. The role develops webinars, content syndication, email nurture, paid digital, and account-based marketing programs; partners with sales and global marketing; analyzes funnel performance; and optimizes campaigns for conversion, lead quality, and pipeline contribution.

Generate qualified enterprise sales pipeline by prospecting assigned accounts through phone, email, and social media. Conduct discovery conversations with influencers and decision-makers, schedule BANT-qualified meetings for Account Executives, evangelize Cato’s cloud security solution, and consistently track activities in Salesforce and Outreach while meeting quota and activity KPIs.

Generate qualified pipeline for Account Executives by prospecting enterprise accounts through phone, email, and social media. Conduct discovery conversations, research contacts, explain and promote Cato’s cybersecurity solution, maintain accurate activity records in Salesforce and Outreach, and consistently meet quota and scheduling KPIs in a fast-paced environment.

Lead global product marketing for Cato Networks’ Security Service Edge offering. Develop positioning, messaging, launch plans, content, thought leadership, competitive insights, and sales and partner enablement. Collaborate with Product, Sales, Sales Engineering, and Marketing, support strategic enterprise opportunities in Western North America, present customer value propositions, address competitive objections, and translate customer and market feedback into marketing and product recommendations.

Manage the full sales cycle for SMB and mid-market cybersecurity and SaaS accounts, from lead generation through closing. Engage CEOs, CTOs, and IT directors, position cloud networking and security solutions, manage multiple opportunities, and meet sales quotas. Use CRM data and sales tools to optimize outreach, collaborate with internal teams, develop MSSP and VAR partnerships, and stay informed on cybersecurity, SaaS, and networking trends.

Manage the full sales cycle for SMB and mid-market accounts, from lead generation through closing. Engage CEOs, CTOs, and IT directors to position cybersecurity and SaaS solutions, meet sales quotas, build customer relationships, use CRM data to optimize outreach, and develop partnerships with MSSPs and VARs.

Own production operations and highly available cloud infrastructure for regulated government environments. Lead incident response, root-cause analysis, disaster recovery testing, compliance operationalization, audit readiness, vulnerability management, and continuous monitoring. Build automation, secure CI/CD pipelines, infrastructure-as-code, observability, and compliance tooling across Kubernetes, Linux, containers, and cloud platforms. Partner with security, compliance, and engineering teams to improve reliability, deployment safety, and regulatory sustainment.

The Product Enablement Engineer will design engaging product experiences through technical content creation, demo environment development, and realistic data simulations, blending cybersecurity, networking, and storytelling expertise.