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Ethos

Manager, CX Quality

Reposted 24 Days AgoSaved
Easy Apply
Remote
US
Easy Apply
103K-181K Annually
Senior level
103K-181K Annually
Senior level
Consumer Web • Fintech • Insurance
Lead QA, Training, and Complaints Management to improve support quality. Develop training programs, scale QA processes, drive root-cause analysis, implement AI-driven improvements, and report actionable insights across CX and partner teams.
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