Top Tech Jobs & Startup Jobs in NYC, NY

Lead and scale Ethos' customer experience function by building CX processes, VoC systems, service channel strategy, and operational teams. Synthesize customer insights across channels, prioritize a CX roadmap, partner cross-functionally to drive outcomes, and pull/validate reporting directly from Salesforce and other platforms.

Lead and scale product design across multiple business units as a player-coach: set UX vision and standards, direct other designers, build and iterate products, manage executive stakeholders, and improve product development processes end-to-end.

Lead the creation of a 0→1, AI-native design system: audit UI, define taxonomy and tokens, align Figma with code and Storybook, partner with engineering and product, build contributor workflows, document patterns for humans and agents, and drive adoption and measurable impact.

Lead and execute day-to-day corporate accounting including month-end close, global consolidation, intercompany transactions, and financial reporting. Own SOX 404 controls, coordinate external audits, resolve complex reconciliations, implement process improvements and automation/AI, and manage a global accounting team while partnering cross-functionally with FP&A, Legal, Operations, and Executive Leadership.

Lead financial strategy and performance for GTM, owning planning, forecasting, unit economics, and growth efficiency. Partner with Marketing, Product, Sales, and external partners to evaluate new opportunities, drive acquisition and profitability, build metrics and reporting, and provide data-driven insights to executive leadership.

Lead the analytics team for the third-party agent business, driving business strategy, product analytics, and AI-powered insights while fostering cross-functional partnerships.

Lead post-lead re-engagement for Annuities by designing multi-channel campaigns, lifecycle automation, experiments, and self-serve tools to increase retention and LTV while reducing agent workload. Build triggered messaging, agent-personalized follow-up tooling, and interactive client tools; partner with Data, PM, and ops to segment users and optimize performance via A/B testing and SQL-driven analysis.

The Director of Product Analytics leads the product analytics strategy, develops a team of analysts, drives insights for product decisions, and oversees experimentation across products to enhance growth outcomes.

As an Annuity Sales Representative, you will guide customers through the annuity buying process, educate them on products, and manage applications while providing excellent customer service.

Lead product design for Ethos's core conversion funnel from landing to policy management. Manage and grow a small product design team, collaborate cross-functionally, raise design practice standards (design systems, accessibility, experimentation), and deliver intuitive, conversion-focused experiences informed by research and data.