Manage a portfolio of North American clients, driving international e-commerce growth, retention, revenue expansion, and customer satisfaction. Build trusted relationships with executive stakeholders, analyze performance and market trends, deliver business reviews, recommend growth strategies, coordinate cross-functional initiatives, and monitor account plans. The role also supports product enhancements and identifies opportunities to improve conversion, responsiveness, and long-term client success.

Leads the US partnerships team, including coaching Partnership Managers, executing regional partner strategy, recruiting and enabling channel partners, negotiating contracts, driving indirect sales and pipeline growth, and achieving revenue targets. Collaborates with sales, marketing, and operations on partner programs, events, forecasting, and performance metrics. The role requires hybrid work from the NYC office three days per week.