Own end-to-end SMB customer onboardings for a SaaS restaurant ops platform. Run multiple implementations in parallel, drive fast time-to-value and adoption, follow and improve onboarding playbooks, coordinate with Sales/CS/Support, surface customer insights, and experiment with AI to streamline processes.

Drive technical validation and scoping for strategic US hospitality deals. Run discovery, demos, and integrations mapping (POS, payroll, inventory). Build playbooks, demo assets, and feedback loops with Product and Customer Success while shaping the US Solutions Consulting function.