The Forward Deployed Engineer collaborates with client engineering teams to implement and enhance Thought Machine Vault products, ensuring technical success and smooth delivery. Responsibilities include writing production-quality code, integrating with various systems, addressing technical issues, and providing input for product improvements, while maintaining client relationships through effective communication and problem-solving.

Own new-business sales within AMER for Tier 2-5 banks: generate and qualify leads, build stakeholder consensus, exceed software licensing and services targets, collaborate with sales engineering and marketing, and design regional expansion and go-to-market plans to scale growth among mid-market and challenger banks.

The Client Success Director ensures client success by overseeing the adoption and scaling of the banking platform, coordinating delivery and support teams, and managing client relationships for optimal outcomes and satisfaction.