Serves as the primary technical advisor for paper mill customer accounts, supporting specialty chemical adoption, optimization, issue resolution, and retention. Builds customer relationships, conducts technical check-ins and business reviews, develops account plans with Sales, documents service findings in CRM, and collaborates with R&D and Portfolio teams. Requires paper and pulp chemical experience, technical testing ability, strong communication, and up to 25% travel. The employee must live within one hour of Somerset, Maine.

The Technical Account Manager acts as a technical advisor for key customers in paper and pulp, ensuring effective product implementation and optimization.

Drive new business and profitability in the specialty chemicals market by identifying prospects, building relationships, negotiating and closing complex sales, and managing a robust pipeline. Collaborate with sales, marketing, and product teams, monitor market trends and competitors, report KPIs to leadership, and travel up to 50% to visit customers and prospects.