Top Tech Jobs & Startup Jobs in NYC, NY

Lead contact center transformation and modernization efforts, owning strategy, roadmaps, vendor and technology selection, governance, metrics, and execution. Manage cross-functional teams to implement IVA, automation, analytics, and human-centered experience improvements, ensuring compliance, measurable ROI, and operational sustainment while presenting outcomes to executives.

Senior-level business systems analyst who partners across product, engineering, data, and platform teams to define enterprise technology strategy, translate technical concepts into business outcomes, lead workshops and executive communications, drive governance and KPIs, perform gap/impact and data analysis, map processes, and mentor teams while ensuring alignment with security and compliance (PCI, SOC2, FFIEC).

Lead design, delivery, operation, and maintenance of enterprise managed file transfer systems (IBM Sterling and other MFTs). Configure file transfer solutions, ensure secure automated transfers, provide tier‑3 support, troubleshoot issues, support ETL/data validation, implement HA clusters, build reports, and consult with business partners on file movement strategy.

Collect, validate, analyze, and report marketing performance data across channels. Maintain dashboards and recurring reports, monitor KPIs, investigate anomalies, perform exploratory analyses, create presentation-ready visualizations and narratives, support tagging/tracking and attribution, partner cross-functionally, and document metrics and workflows.

Lead product strategy and full lifecycle for Juniper Payments offerings including compliance, enhancements, commercialization, P&L ownership, cross-functional coordination, risk assessment, documentation, training, and client/operational liaison duties.

Lead a team delivering payments and market research, client sentiment and engagement insights, RFP/due diligence support, competitive intelligence, and analyst relations. Partner with Growth, Product, Marketing, and executives to turn data into strategic actions, manage client feedback and KRIs, and support sales and product initiatives to drive satisfaction, NPS, and business improvements.

The Disputes Industry Strategist will develop marketing strategies for disputes solutions, engage clients, and create impactful presentations while collaborating cross-functionally.

The role involves securing external credit and debit card processing solutions, targeting new opportunities, managing sales pipelines, and presenting proposals to financial institutions. Travel is necessary, and the candidate will work on sales strategies and relationship management.

Design, develop, test, maintain, and support secure, scalable data solutions using Snowflake and Databricks. Lead technical design, author specifications, review code, mentor engineers, ensure SDLC, audit/security compliance, and drive technical strategy while collaborating with architects and business partners. Participate in Agile ceremonies, be on-call as needed, and travel occasionally.

Support growth, product, and sales teams to drive debit/ATM network business: develop deal strategy, articulate value propositions, deliver presentations, gather market intel, maintain CRM data, and support client/prospect engagements to expand and retain Veleras network footprint.