Manage a portfolio of financial and professional services customers, driving onboarding, product adoption, engagement, retention, and growth. Build stakeholder relationships, monitor account health, conduct business reviews, analyze usage trends, support renewals, and translate customer feedback into internal recommendations. Collaborate with Sales, Product, Research, and other teams to improve customer outcomes. The role is based in New York City with a hybrid work model and occasional travel.

Manage and grow strategic energy trading client accounts by identifying stakeholders, driving commercial growth, positioning new solutions, partnering with product and internal teams, and ensuring accurate pipeline forecasting. Advocate Wood Mackenzie services, shape product roadmap with client feedback, and deliver on short- and long-term commercial objectives.