Lead and scale Revenue Operations for a B2B SaaS startup: own GTM tech stack and CRM, build processes and playbooks, run data-driven experiments, partner with Finance and GTM Engineering, build AI automations, manage cross-functional projects, and drive measurable revenue outcomes.

The Senior Customer Success Manager will partner with enterprise legal teams, guiding them from adoption to growth, ensuring successful integration of Checkbox into their legal workflows, managing retention and expansion of accounts, and leveraging data for proactive engagement.

The role involves executing data-driven multi-channel marketing campaigns, ABM strategies, and pipeline generation to improve conversion rates and drive revenue, requiring deep collaboration with Sales and expertise in marketing tools.