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Teleperformance

Quality Analyst - Mandarin

YesterdaySaved
Remote
Mỹ
Junior
Junior
Software
Conduct quality assurance evaluations for customer service operations, analyze root causes and performance data, provide progress reports, resolve process questions, serve as a QA subject matter expert, and support continuous improvement and problem-prevention projects.
Teleperformance Logo
Teleperformance

Quality Analyst - Mandarin

YesterdaySaved
Remote
Mỹ
Junior
Junior
Software
Conduct quality assurance evaluations for customer service operations, analyze root causes and performance data, provide progress reports, resolve process questions, serve as a QA subject matter expert, and support continuous improvement initiatives. Requires Mandarin and English proficiency and availability for rotational shifts.
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