Drive enterprise SaaS revenue by generating pipeline, managing complex sales opportunities, building executive relationships, and closing mid-market to enterprise deals. The role involves consultative selling of learning solutions to frontline organizations in retail, hospitality, and manufacturing, collaborating with Marketing, Pre-Sales, Bid Management, and Product teams. Responsibilities include prospecting, opportunity qualification, value alignment, CRM management, mutual action planning, and achieving quarterly and annual sales targets.

Owns cross-sell revenue across a high-volume portfolio of existing B2B SaaS accounts. Builds and executes automated, data-driven engagement programs; manages expansion opportunities from discovery through negotiation and close; prioritizes accounts using analytics; maintains CRM records, forecasts, and pipeline tracking; presents value to executives; and optimizes scalable sales playbooks and workflows. Renewals remain owned by Customer Value Managers.

Own renewals, migrations, forecasting, negotiations, and upsell targets across a high-volume B2B SaaS customer portfolio. Build and optimize tech-touch customer value programs, digital engagement workflows, playbooks, webinars, training, impact reports, and scalable enablement content. Identify renewal risks, coordinate issue resolution, promote product value, track pipeline in CRM tools, and surface cross-sell opportunities while maintaining customer relationships at scale.