Leads ERP strategy, governance, operations, optimization, and support for higher education customers. Manages ERP analysts and technical teams, oversees implementations, upgrades, integrations, testing, releases, security, and system performance. Partners with executives and business stakeholders on process improvement, automation, organizational change, user adoption, and technology roadmaps. Also manages vendors, budgets, resources, and cross-functional initiatives while ensuring enterprise applications align with business objectives.

Leads wireless connectivity sales and growth across commercial real estate portfolios, including enterprise facilities, mixed-use developments, venues, healthcare facilities, campuses, and data centers. Builds relationships with property owners, developers, consultants, vendors, and partners; negotiates venue agreements and financial structures; secures wireless network rights; expands infrastructure portfolios; represents the company at industry conferences; and develops a strategic three-year territory growth plan.