Top Tech Jobs & Startup Jobs in NYC, NY

Leads the firmwide knowledge management strategy and a team of knowledge management attorneys. Oversees legal content, precedents, playbooks, intranet resources, governance, quality control, AI-ready assets, technology adoption, and practice enablement. Partners with practice leaders and cross-functional teams to improve attorney productivity, knowledge reuse, service consistency, onboarding, and client value. Establishes team goals, manages performance, measures impact through KPIs, and drives continuous improvement across legal practices and industry groups.

Lead a team managing end-to-end billing appeals to maximize recovery from audited, reduced, or rejected invoices. Oversee appeals processes, develop strategies, monitor KPIs, analyze trends, implement process improvements, and liaise with attorneys, billing, collections, and clients to improve recovery and reduce future write-downs.

The Operational Process Support Manager designs and optimizes litigation staffing processes, improves workflow efficiency, evaluates technology, and collaborates across functions to support case staffing management in a law firm environment.

Lead statistical analyses of wage-and-hour, payroll, and timekeeping data for litigation and DOL audits. Manage 2–3 statisticians, develop methodologies, ensure quality control, present findings to attorneys/clients, and drive process automation and team development while leading multiple projects from intake through completion.