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Design, implement, and manage LiveKit's infrastructure, focusing on performance, reliability, and automation while ensuring effective incident management and coordination with vendors.

Own long-term technical relationships for strategic accounts, drive architecture reviews and adoption, coordinate LiveKit teams for implementations and escalations, lead executive reviews and on-site launches, identify expansion signals, and develop TAM playbooks to scale account engagement.

Design, implement, and operate low-latency, highly available distributed control, data, and observability systems. Build region-spanning architectures, libraries, protocols, and tooling; diagnose and harden critical paths using metrics, tracing, testing, and real traffic; and shape platform capabilities around identity, scheduling, observability, and distributed state management.