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The Sales Director is responsible for prospecting, managing relationships with enterprise customers, negotiating deals, and developing sales strategies to achieve targets. They will collaborate cross-functionally and help define the sales motion in a growing team.

Lead end-to-end technical pre-sales for Sierra's AI platform: scope use cases, design and demo solutions, run technical/architecture reviews, and act as trusted technical advisor across the enterprise sales cycle while partnering with Sales, Product, and Engineering.

Own the end-to-end technical pre-sales process: scope customer use cases, design and demo Sierra's platform, lead technical and architecture reviews, and act as trusted technical expert throughout the enterprise sales cycle. Work cross-functionally with Sales, Product, and Agent Engineering to drive GTM and improve Agents. Lead early customer conversations, anticipate needs, and translate business problems into technical solutions.

Drive outbound prospecting and build relationships with commercial and enterprise customers to generate pipeline and revenue. Lead negotiations and close complex deals, collaborate with legal, finance, product, and GTM teams, develop and execute sales strategies, help define the company sales motion, and conduct market analysis to identify new opportunities.

Sell Sierra's AI customer-experience platform to enterprise customers by prospecting, building executive relationships, negotiating and closing complex multi-stakeholder deals, developing sales strategy, collaborating with GTM/product/technical teams, and using AI tools to automate tasks and improve pipeline and forecasting.

Sell Sierra's AI customer-experience platform to large financial services accounts. Generate leads, build executive relationships, negotiate and close complex 6- and 7-figure deals, develop sales strategy, and collaborate with product, technical, and GTM teams. Use AI tools to automate low-value tasks and focus on high-value customer relationships.

Lead Sierra's largest, most complex enterprise deals by designing deal structures, managing risk, and building trusted C-suite relationships. Influence account strategy, engage founders, and use AI-enabled tools across the sales cycle to close multi-million-dollar, multi-BU, multi-geo opportunities.

Lead enterprise sales for Brazilian Portuguese–speaking customers: prospect and generate leads, build and manage strategic relationships, negotiate and close complex six- and seven-figure deals, develop sales strategy and GTM motion, and collaborate cross-functionally to hit revenue targets.

As a Platform Deployment Architect, you'll manage customer deployments of Sierra's AI platform, ensuring compliance and operational efficiency while collaborating across teams and establishing scalable processes.

Lead full-cycle recruiting for business roles (GTM, Operations, Finance, People), partner with hiring managers to define roles, source and close candidates, maintain pipelines, improve interview workflows, and report recruiting metrics to leadership.