Top Tech Jobs & Startup Jobs in NYC, NY

Own an engineering team’s architecture, delivery, roadmap, product outcomes, and operational health for commerce application platforms. Lead hands-on development, AI-assisted engineering adoption, technical scoping, cross-team dependencies, testing, releases, DORA performance, on-call operations, incident reduction, hiring, and engineer growth. Partner closely with Product to deliver reliable software predictably while maintaining high engineering standards.

Leads and coordinates security and operational incident response for infrastructure, platforms, hosting, and customer environments. Serves as incident commander, manages escalations and communications, facilitates bridge calls and post-mortems, analyzes incident trends, maintains response procedures, and tracks corrective actions. Partners with technical and leadership teams to improve incident management maturity, accountability, governance, reporting, and operational transparency during high-severity events.

Owns a cloud services engineering team’s architecture, delivery, roadmap, product outcomes, and operational health. The manager partners closely with Product, remains hands-on with coding and AI-assisted development, improves DORA performance, manages dependencies, participates in on-call, develops engineers, leads hiring, and ensures reliable, secure delivery of data protection, security, and edge services.

Supports mid-market customers throughout pre-sales and post-sales engagements. Conducts technical discovery, designs cloud and hybrid hosting solutions, delivers demonstrations and workshops, supports proofs of concept, and develops technical proposals. Partners with sales, product, implementation, and customer success teams while guiding customers on WordPress, ecommerce, hosting, performance, security, and migration solutions. Shares knowledge with junior engineers and contributes to internal tools, workflows, and product improvements.

Own Nexcess and Servers.com’s LinkedIn presence and Reddit program, developing social-native content, managing community engagement, testing formats, and supporting campaigns, launches, and events. Enable internal subject matter experts to publish, oversee a Reddit agency, maintain brand voice, and use performance data to guide content decisions. The role requires translating technical cloud topics into compelling B2B social content, including short-form video and graphics.

Own the architecture, delivery, roadmap, and operational health of a network solutions engineering team. Partner with Product to scope and deliver predictable software, maintain high engineering and DORA standards, apply AI-assisted development, manage dependencies, participate in on-call, handle incidents, develop engineers, and lead hiring. The role remains hands-on, requiring recent coding, code review, technical decision-making, and ownership of networking products including load balancing, switching, firewalls, VPN, and VPC.

Leads and mentors the Data Engineering team while remaining hands-on in designing, building, and maintaining scalable data pipelines, warehouses, integrations, and infrastructure. Establishes architecture, reliability, quality, and performance standards; guides technical delivery; and resolves complex issues. Partners with Finance and business stakeholders to translate data needs into practical solutions, sets technical direction, evaluates technologies, and communicates strategy, risks, and recommendations to leadership.

Lead one engineering team across architecture, delivery, roadmap, product collaboration, and operational ownership for cart, checkout, billing, ordering, and authentication systems. The role is hands-on, requiring code reviews, specification writing, AI-assisted development, production on-call participation, dependency management, hiring, mentoring, and continuous improvement against DORA metrics. Candidates must have software engineering leadership experience, commerce and payment integration expertise, and experience in managed hosting, cloud, or another high-availability service business.

Leads a digital cloud client cohort as a business owner, managing revenue growth, retention, expansion, churn, and NRR. Directs cross-functional sales, customer success, solutions engineering, and subject matter expert teams; establishes account and pipeline operating cadences; builds teams; manages strategic customer relationships; and partners with Product, Marketing, Support, and Engineering on go-to-market execution and product planning.

Build and scale Nexcess’s Managed Cloud partner program from the ground up. Recruit and manage resellers, referral partners, MSPs, VARs, agencies, and other strategic partners; establish program structures, processes, enablement, and partner economics; develop partner-sourced pipeline and new-logo revenue; support co-selling; monitor performance; and report results to Sales leadership. This autonomous individual-contributor role partners cross-functionally with Sales, Marketing, Product, Finance, Legal, and Support.