Top Tech Jobs & Startup Jobs in NYC, NY

Support product discovery for a telehealth SaaS platform by conducting user interviews, surveys, usability testing, competitive research, and qualitative and quantitative analysis. The intern will identify user problems, define research questions, review product data, evaluate opportunities, document findings, and present actionable recommendations to product, engineering, and design teams. The role includes owning smaller research projects and collaborating cross-functionally to inform product planning and improvements.

Own the roadmap and execution for Bask Health’s website-building tools, including site creation, visual editing, storefront customization, templates, previews, and publishing. Partner with merchants, engineering, design, and platform teams to define requirements, improve usability and reliability, evaluate technical tradeoffs, and reduce setup friction. Use customer feedback, analytics, and metrics to prioritize initiatives, while exploring automation and AI-assisted website creation.

Supports product team operations by maintaining roadmaps, trackers, backlogs, release schedules, documentation, and product feedback. Coordinates feature progress, testing, bugs, dependencies, meetings, and launch preparation across product, engineering, design, and customer-facing teams. Analyzes product information and performance metrics, builds trackers or dashboards, improves workflows, and recommends process efficiencies. This role also supports quality assurance coordination, reporting, documentation cleanup, and communication of product updates.

Supports product managers across discovery, user research, requirements writing, technical planning, testing, documentation, launches, and product improvement initiatives for a telehealth SaaS platform. Collaborates with engineering, design, and customer-facing teams; investigates bugs, analyzes feedback and usage metrics, researches competitors, and presents findings. The intern gains hands-on experience prioritizing opportunities, evaluating tradeoffs, and measuring product outcomes.

Supports product managers in discovering, planning, testing, launching, and improving software features for a telehealth SaaS platform. Collaborates with engineering and design, gathers user feedback, writes requirements and user stories, investigates bugs, analyzes product metrics, researches competitors, maintains documentation, and supports quality assurance. This early-career role develops technical product management skills through hands-on ownership of increasingly complex product tasks.

Owns and improves patient intake, consent, eligibility, questionnaire, and checkout workflows across a telehealth SaaS platform. Partners with engineering, design, clinical operations, and merchant-facing teams to define requirements, roadmap initiatives, and technical solutions. Uses customer feedback, analytics, experimentation, and conversion metrics to reduce friction, improve completion and checkout conversion, and lead initiatives from discovery through launch and iteration.

Own the strategy, roadmap, and execution of patient intake, eligibility, consent, and checkout experiences. Lead conversion optimization through funnel analytics, experimentation, user research, and cross-functional collaboration. Partner with engineering, design, clinical, and operations teams to build configurable, reliable workflows for telehealth businesses. Define product metrics, prioritize improvements, translate customer and business needs into specifications, and drive initiatives from discovery through launch and iteration.

Own the vision, roadmap, and execution for BaskQL and related data intelligence products. Lead discovery and development of analytics, reporting, data exploration, APIs, query workflows, and integrations. Partner with engineering, design, merchants, and internal teams to create scalable, intuitive data experiences. Define requirements for data quality, permissions, performance, and reliability; evaluate AI-assisted insights; track product metrics; and drive initiatives from discovery through launch and continuous improvement.

Own the vision, roadmap, and execution for Bask’s website-building and storefront customization products. Lead improvements to visual editing, content management, templates, publishing, responsiveness, accessibility, and reliability. Partner with merchants, engineering, design, and commerce teams to simplify complex technical capabilities, define requirements, analyze product metrics, and deliver intuitive SaaS experiences. The role requires strong technical product management experience, web development knowledge, and hands-on collaboration through discovery, launch, and iteration.

Owns SaaS billing and revenue operations, including Stripe invoicing, subscription management, payment monitoring, collections, dispute resolution, billing data audits, automation, and compliance. Partners with Customer Success, Finance, Product, and Engineering to ensure accurate invoicing, support revenue recognition, and improve billing workflows. Requires persistence in closing unpaid accounts and strong analytical, organizational, communication, and cross-functional skills.