Top Tech Jobs & Startup Jobs in NYC, NY

Serve as the senior technical contact for SaaS customers, supporting onboarding, implementation, configuration, API integrations, webhooks, authentication, checkout workflows, and complex troubleshooting. Reproduce and document issues, coordinate escalations with engineering and product teams, communicate technical findings to customers, identify recurring problems, improve documentation and processes, support feature adoption, and manage technical risks affecting retention. The role also involves security-conscious handling of healthcare-related workflows and mentoring less-experienced team members.

Build and deploy production AI applications, backend services, APIs, integrations, and workflow automation. Integrate LLMs and third-party AI services with platform systems, databases, and business tools. Develop reliable AI features using structured responses, function calling, validation, error handling, and deterministic business logic. Collaborate with product, engineering, operations, and business stakeholders, troubleshoot integrations, monitor performance, document solutions, and own implementation projects through deployment and maintenance.

Build visually polished, responsive web experiences and interactive frontend components using React, Next.js, and TypeScript. Translate Figma designs into production interfaces, develop animations and reusable components, support customizable storefronts and landing pages, optimize performance and accessibility, and ensure cross-browser compatibility. Collaborate with designers, product managers, and engineers from concept through deployment while maintaining clean code, design systems, and high-quality user experiences.

Leads product marketing strategy for Bask Health’s AI, data, analytics, and automation capabilities. Develops positioning, messaging, launch strategies, competitive research, technical content, sales enablement, demonstrations, and customer education. Partners with engineering, AI, data, product, sales, and customer success teams to explain complex functionality accurately, establish responsible AI terminology, support adoption, and measure product marketing performance.

Supports UX research across telehealth software by planning usability studies, preparing interview materials, moderating sessions, observing users, organizing qualitative notes, identifying patterns, and presenting findings. Collaborates with designers, product managers, and engineers to improve workflows, accessibility, and product usability while following consent, privacy, and research ethics procedures.

Develop and maintain product content strategy across Bask Health’s software platform. Establish UX writing, terminology, voice and tone, information architecture, content patterns, governance, and design-system standards. Collaborate with designers, product managers, engineers, researchers, and healthcare stakeholders to improve merchant, patient, clinical, pharmacy, and administrative experiences. Lead content initiatives, validate specialized terminology, incorporate research and analytics, and ensure accessible, consistent, scalable product language.

Contribute to frontend and backend product features for a telehealth platform using JavaScript, TypeScript, React, Next.js, and Node.js. Build interfaces, APIs, forms, dashboards, and reusable components; work with SQL databases, testing, Git, code reviews, and cloud services. Collaborate with engineers, product managers, and designers, troubleshoot bugs, improve usability and accessibility, document work, and present project progress while learning production software development.

Build and maintain full-stack web application features for a telehealth platform. Develop frontend interfaces with JavaScript, TypeScript, React, and Next.js; implement backend services with Node.js; integrate APIs and SQL databases; troubleshoot bugs; write tested, maintainable code; participate in reviews and planning; and gradually take ownership of features while collaborating with product, design, and engineering teams.

Supports product marketing for a healthcare SaaS platform by creating product messaging, feature descriptions, launch materials, sales enablement content, tutorials, and website updates. Conducts competitive and customer research, collaborates with product, engineering, sales, and customer success teams, maintains marketing documentation, coordinates launch deliverables, and reviews engagement and adoption metrics. The role requires strong writing, organization, analytical thinking, attention to detail, and the ability to explain complex software clearly.

Supports technical product marketing for AI, analytics, APIs, integrations, and workflow automation features. Responsibilities include researching technical functionality and competitors, translating software capabilities into customer-facing messaging, preparing launch and sales enablement materials, creating tutorials and demonstrations, coordinating technical fact-checking, and analyzing customer feedback and feature adoption. The intern collaborates with product managers, engineers, sales, customer success, and marketing teams.