Top Tech Jobs & Startup Jobs in NYC, NY

Own and grow a portfolio of enterprise, mid-market, and private equity clients through retention, renewals, expansion, commercial negotiations, enablement, and strategic account management. Lead onboarding, training, platform adoption, business reviews, and product advocacy while partnering with Sales, Support, Research, and Product. Success is measured by revenue retention, expansion, account health, use-case activation, and economic-buyer relationships.

Drive net-new enterprise revenue by prospecting, qualifying, and closing Fortune 1000 customers. Manage the full consultative sales cycle, develop tailored outreach, build territory pipeline, maintain accurate forecasts, and identify expansion opportunities. Partner with Research, Marketing, Product, and Customer Success teams, ensure effective post-sale handoffs, and represent the company at conferences and industry events.

Build and operate AI-native full-stack products across Python and TypeScript. Own agent orchestration, LLM workflows, scalable FastAPI services, data pipelines, React interfaces, experimentation platforms, observability, performance, and enterprise security. Collaborate with Product, Design, AI, Customer Success, and customers to turn ambiguous problems into reliable products. Lead incident response, contribute to on-call operations, mentor engineers, and shape the architecture of a growing NYC engineering team.

Own a meaningful product surface end-to-end, from customer discovery and strategy through delivery, adoption, and measurable business impact. Lead AI-native product decisions involving evaluations, hallucination management, latency, cost, and failure modes. Partner with engineering, research, GTM, and executive leadership to shape roadmaps, improve execution, influence company-level bets, and deliver 0-to-1 products for enterprise customers.

Leads customer research projects from scoping through stakeholder-ready delivery, serving as the primary research advisor and accountable owner for assigned enterprise accounts. Responsibilities include developing research solutions, writing and editing quantitative and qualitative questionnaires, creating analysis plans, presenting insights, improving AI-generated research outputs, collecting product feedback, and managing direct reports. The role supports customer retention, expansion, and successful pilot conversions through high-quality research outcomes.

Leads Knit’s research operations function, overseeing survey programming, fieldwork, data quality assurance, vendor partnerships, automation, and offshore teams. Owns strategy, KPIs, staffing, organizational design, budgets, sampling operations, feasibility, operational readiness, and partner performance. Collaborates with Product, Engineering, Research, Sales, Marketing, and Operations to scale capabilities, improve data quality and delivery speed, expand audiences, and increase automation and margins.

The Enterprise Account Executive will drive net-new enterprise revenue by prospecting, qualifying, and closing Fortune 1000 partnerships. Responsibilities include consultative discovery-led selling, tailored outreach, pipeline and forecast management, cross-functional collaboration with Research, Marketing, Product, and Customer Success, post-sale handoffs, cross-sell identification, and representing the company at industry events. Success is measured by new-logo revenue, territory growth, pipeline quality, and sales-process excellence.